Home care software that works




CarePlanner gives over 1,800 domiciliary care agencies the power to plan and manage staff rosters, client schedules, invoicing and timesheets with ease

Leaders in Care 2021 Winner
‘Innovative Solutions for Home Care’
Leaders in Care Awards Winner
Innovation and Excellence Awards
‘Care Industry Management Software of the Year’
Innovation and Excellence Awards Logo
EXCA 21 Silver winner

Why CarePlanner is the right home care software for your agency


Log in from anywhere

CarePlanner is accessed via your web browser or mobile app.

Secure online access anytime, anywhere.


Saves you time

Save days of manual tasks every week and automate dozens of administrative jobs.

Manage training requirements automatically.


Unbeatable value

Pay as you go with no long term contracts to lock you in.

Licensed per concurrent administrator with no hidden charges.


One system for everything

Schedule, monitor, report and invoice from the same system.

One set of data means no manual copying or converting, reducing human error.


Top-notch Support

Dedicated, free telephone support from real people – without queuing.

Call our support team at any time if you want to discuss the best way of doing something.


Easy to use

CarePlanner is so user friendly, it can be used without any training. 

No ‘virtual desktops’, no leaving your office PC running, no multiple passwords.

CarePlanner Features

Streamlined and easy to use, CarePlanner’s broad home care software feature set saves administration time and improves communication with carers.
CarePlanner Drag and Drop Rostering

Drag and Drop Rostering

Complete your care worker rotas faster than ever before with our intelligent, simple visual rostering system.
No need for paper maps with CarePlanner

Travel Payments

Choose how and when to pay/bill for mileage, at what rate, based on exact distances and the time travelled.
CarePlanner is cloud-based and easy to access

Easy & Secure Access

Login from anywhere. 256-bit, online banking-grade security; accessible to your staff from anywhere on virtually any device.
CarePlanner Mobile App for Carers

Carer Mobile App

Keep your care staff in the loop with our dedicated mobile app for Android and iPhone.
CarePlanner makes tracking call time easy

Call Monitoring (ECM)

Know for certain that a carer has attended an appointment, the time they were there, and receive a warning if they haven’t arrived.
CarePlanner integrates with many other systems

Third Party Integrations

Full integration with CM2000 should you require it. Additional integration with other platforms and API connection possible. 
Powerful reporting in CarePlanner

Powerful Reporting

Report on any aspect of your business, and easily export data to Sage, Sage Payroll or HRM systems.
CarePlanner makes invoicing and payroll easy

Invoicing and Payroll

One-click professionally branded invoice production and distribution. Customise timesheets for your staff.
CarePlanner makes record storage and access easy

Record Keeping

Keep track of staff training, service user requirements and day-to-day incidents with CarePlanner’s thorough record keeping system.

Ladies in Waiting

“'We're ready to go forward into the future with CarePlanner”

Quality Home Care

“It's more easy and straightforward for me to complete everything, “

County Care

“The most recent update has really taken it to the next level, and they’re clearly a very forward-thinking company.”

Apollo Franchising

“The customer service has been brilliant. Really, really good. They’re so helpful. "

Proud to Care

“I’ve now got more time to support staff, be face-to-face with clients and their families, and offer a truly personal service.”

Charlesworth Community Care

“We’re safe in the knowledge that the software works and will keep ticking along. I’d have to rate it 9/10.”

SOS Homecare

“We’re now becoming a paperless company because we rarely have to print anything out”

NHS Woodfield 24

“We constantly have new referrals, whilst other patients pass away or need to increase their number of visits at very short notice. Frankly, I don’t know how we’d cope without CarePlanner “

Unit 2.2, Regional Rural Business Centre,
Market Way, Bridgwater
TA6 6DF, United Kingdom