Licensing
CarePlanner is licensed to be as flexible and fair as possible. Our pay-as-you-go approach to licensing means you are never locked in to a lengthy contract – our customers stay with us because they love CarePlanner, not because it’s hard to leave.
Unlimited Care Workers and Service Users
CarePlanner is not licensed according to how many care workers, or service users are listed on the system. We only charge for administrators to use the system. There is no limit on the amount of documents which can be stored either.
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How CarePlanner is licensed
Concurrent licensing simply means there is a limit on how many people can log in as administrators at the same time. So if you want to have two administrators using the system at the same time, you need to purchase two CarePlanner licenses.
Multiple user profiles to support GDPR compliance
Audit trail reports can be easily generated if necessary to see who made what changes, and at what time.
This is a significant advantage over systems where multiple users log in under one user’s access details.
30-day rolling contracts
Scale your teams up or down with the flexibility you need.
All customers are subject to an initial 90-day minimum term before moving to a 30-day rolling contract. This is required to cover the initial investment of time from CarePlanner to set up each new customer.
Enterprise licensing
For our larger clients, we offer the option of comprehensive SLAs, structured on-boarding programs, a dedicated account manager and on-site training.
Detailed contracts can be produced to ensure all aspects of on-boarding, management and support are outlined and adhered to.
Get in touch to find out more.