Electronic Call Monitoring
With CarePlanner, you have no fewer than four cost-effective call monitoring solutions to choose from. All you have to do is to pick the one that works best for your business. And, of course, if you need some advice our support team is always on hand and happy to help.
Multiple monitoring methods
Works with or without a smartphone
Export call monitoring information
Get alerts for late attendance
Start-Stop logging via the CarePlanner Mobile App
Even if they don’t have an internet connection at the time, the app will record the event and then upload it to CarePlanner system when signal returns. The duration of the appointment is recorded and can be viewed immediately by administrators.
The mobile app will also record the care worker’s location at the time they pressed the button, which is then visible on a map in the CarePlanner system.
Call monitoring for the administrator
Want to know how punctual your care workers have been this week? We’ve got a report that will tell you just that.
Want to know where your care workers are at any given time? CarePlanner overlays their last known position on a map, based on call monitoring or GPS data.
Mobile Phones from CarePlanner
If you’d like to use the mobile app in your service but staff don’t have up-to-date mobile phones, then do get in touch as our partner Radius Connect have exclusive offers for care providers. We have competitive mobile phone packages available, supplying you with exactly the right technology for mobile care work – including electronic call monitoring.
Care Unlimited tariff:
- Unlimited minutes and texts
- Unlimited data providing worry free working throughout the UK
- Device management software including antivirus protection, remote wipe for any lost/ stolen devices, remote support, over the air device configuration and push notifications to name a few
- Nationwide dedicated support
- Free handset or SIM only options available
- Managed service to suit any/ all business requirements
- Bespoke solutions catered for upon request
- Up to 40% cheaper than the networks direct
Please contact us for more details.
“We constantly have new referrals, whilst other patients pass away or need to increase their number of visits at very short notice. Frankly, I don’t know how we’d cope without CarePlanner “