Case Studies

At CarePlanner we pride ourselves on delivering not just a best-of-breed product  but market-leading service and support. We feel this is borne out by our customer testimonials and case studies listed below.

Whether you’re interested in how much time CarePlanner will save you on day-to-day care rota scheduling, or invoicing for homecare hours, we are confident nothing tells of their experience better than our customers.

If you’re looking for a customer’s view on specific features or functionality, but you can’t find this below, feel free to get in touch. We’re always happy to connect you with a customer who can tell you first hand of their experience in using CarePlanner.

Alternatively, take a quick product tour to see some of CarePlanner’s highlights, or schedule a bespoke demo at a time which suits you and your team.

Need a different viewpoint?

With the following user base, we can provide an example of almost any scenario:

  • Over 1,800 care agencies
  • Over 28,000 admin users
  • Over 180,000,000 appointments

Apollo Franchising

“The customer service has been brilliant. Really, really good. They’re so helpful. I tell my franchisees – just ring the helpline”

7-fold increase

in franchise size

Quality Home Care Aneta Profile Image

Quality Home Care

“I’m always happy to work together on a system. You know, the invoices, the timesheets. It’s so simple and straightforward.”

£45,000 saved a year

On admininstration costs 

County Care

“The most recent update has really taken it to the next level, and they’re clearly a very forward-thinking company.”

35 hours saved

per week on rota generation

Proud to Care

“I’ve now got more time to support staff, be face-to-face with clients and their families, and offer a truly personal service.”

75% time saved

on weekly rota production

Barry Stephenson - Continuity Healthcare

Continuity Healthcare

“In short, CarePlanner now sits at the centre if our business, giving us vital control measures and a significants part of the structure we need”

CQC Rating now Good

Improved from Requires Improvement

Charlesworth Community Care

“We’re safe in the knowledge that the software works and will keep ticking along. I’d have to rate it 9/10.”

70% time reduction

producing invoices and timesheets

Ladies in Waiting Andrew Crabtree

Ladies in Waiting

“In terms of our interaction with you guys, it’s instantaneous, it’s brilliant, it’s responsive”


Found extraordinary customer service

SOS Homecare

“We’re now becoming a paperless company because we rarely have to print anything out”

11 days a month

saved on finance duties

Schedule a Demo

Unit 2.2, Regional Rural Business Centre,
Market Way, Bridgwater
TA6 6DF, United Kingdom