LicensingCarePlanner is licensed to be as flexible and fair as possible. Our pay-as-you-go approach to licensing means you are never locked in to a lengthy contract – our customers stay with us because they love CarePlanner, not because it’s hard to leave.
Unlimited Care Workers and Service UsersCarePlanner is not licensed according to how many care workers, or service users are listed on the system. We only charge for administrators to use the system. There is no limit on the amount of documents which can be stored either.
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Multiple user profiles to support GDPR compliance
Setting up multiple users in CarePlanner makes activity auditing for GDPR simple. Activity is logged against each user and access to content or controls can be limited to specific individuals. Audit trail reports can be easily generated if necessary to see who made what changes, and at what time. This is a significant advantage over systems where multiple users log in under one user’s access details.
At CarePlanner, we understand the need for service level agreements (SLAs), thorough training and dedicated support. For our larger clients, we offer the option of comprehensive SLAs, structured on-boarding programs, a dedicated account manager and on-site training. Detailed contracts can be produced to ensure all aspects of on-boarding, management and support are outlined and adhered to. Get in touch to find out more.