eMAR Creation and Scheduling 

eMAR, or electronic medical administration records, enable a better standard of care through improved delivery of medication. Using eMARs, carers receive specific detailed instructions on what medications need to be administered and when.

Each eMAR contains details of medication type, dosage, strength and frequency. Alerts are automatically sent to carers to ensure service users receive the correct medication on time.

Response types are tracked and can be made mandatory to complete an appointment. This response is then fed back to the administrator to know the status of medication delivery in real time.



Detailed requirements for each service user


Never miss a medication delivery


Real time status of medication deliveries


Audit trail of who received what medication and when

Set up eMARs for each Service User

Each service user can have an unlimited number of eMARs. Each eMAR is used to record prescription details – including medication name, dosage, strength, frequency and delivery method. You can select these details from predefined lists or customise with your own specific entries.

A list of expected responses can be set for each eMAR, giving carers a list of options to record the outcome of the medication delivery – from successful to rejection along with the explanation for the response.

    eMAR Scheduling and Alerts

    Never miss a medication delivery again. Schedule exactly when each service user needs to receive their medication and how frequently this repeats.

    Set SMS/text, email or in-app alerts to remind carers to deliver meds on time. eMARs are fully integrated with carer rotas, so medication details appear as tasks to complete on each call.

    eMAR on the CarePlanner mobile app

    Real Time Communications

    Knowing what medication has been delivered, to whom, in real time, provides administrators with assurance that everything is on track.

    Response types are used to record the outcome of the medication delivery. Specific response types can be configured to record the exact reason for a range of delivery outcomes – positive or negative.

    If anything changes in the eMAR – such as changes to dose or frequency – the care worker’s schedule and appointment details are updated in real time. Timely communication of prescription changes prevents dosage mistakes and improves care quality.

    Medication Audit Trail

    A detailed audit trail is kept for all actions recorded in CarePlanner. Administrators can see what alerts were triggered, who administered medications, at what time and what the response was.

    Whether reviewing a service user’s responses to medication delivery over time, or extracting details for a CQC audit, CarePlanner puts you in control of the information you need.

    Additional Features

    Travel Payments

    Choose how and when to pay/bill for mileage, at what rate, and based on exact distances and the time travelled.

    Call Monitoring (ECM)

    Know for certain that a carer has attended an appointment, and receive a warning if they haven’t arrived.

    Invoicing and Payroll

    One-click professionally branded invoice production and distribution. Customise timesheets for your staff.

    Rota Scheduling

    Complete your care worker rotas faster than ever before with our intelligent, simple visual rostering system.

    Third Party Integrations

    Full integration with CM2000 should you require it. Additional integration with other platforms and API connection possible.

    Record Keeping

    Keep track of staff training, service user requirements and day-to-day incidents with CarePlanner’s thorough record keeping system.

    Carer Mobile App

    Keep your care staff in the loop with our dedicated mobile app for Android, iPhone and Windows Phone.

    Powerful Reporting

    Report on any aspect of your business, and easily export data to Sage, Sage Payroll or HRM systems.


    Customise colours, permissions, dashboards, alerts – it’s easy to make CarePlanner your own.

    Easy & Secure Access

    Login from anywhere. 256-bit, online banking-grade security; accessible to your staff from anywhere on virtually any device.

    Communication and Alerts

    Keep in touch with care workers on the move. Send rota, or care requirement, changes and receive notifications in real time.
    Can’t find what you’re looking for? Get in touch to find out more.

    Saracen Care

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    Abney & Baker

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    Quality Home Care

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    Winserve Care Services

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    Nexus Care Services

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    Care 4 U 2 Day

    “This system is really really good. Because you can change things to how you want to run your business.”

    Westmorland Care

    “CarePlanner have that family feel. We very much thrive on that family feel.”

    NHS Woodfield 24

    “We constantly have new referrals, whilst other patients pass away or need to increase their number of visits at very short notice. Frankly, I don’t know how we’d cope without CarePlanner “

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