Carer Mobile App

The CarePlanner Carer Mobile App is a fully featured mobile application for your care workers, available for iPhone, Android and Windows phones. Carers can access their rotas, send messages and photos back to the office, get directions to their next appointment, and clock in and out of appointments.

In-built digital mapping allows care workers to see live travel times to their next call. Medication and care notes for clients are also available at the touch of a button.


View your rota on the go


Works offline


View appointment tasks


Clock in and out of appointments

Our Care Worker Mobile App

We spent a lot of time developing our mobile application for Android and iPhone, and we think that it shows. We’ve taken the real-world experiences of care staff working in the field – including their time constraints, signal difficulties and communication requirements – and put it all together in a freely available carer mobile app that integrates seamlessly with the main CarePlanner system.

Features include:

  • An easy-to-view rota display, showing only those appointments that you, the administrator, choose to make available.
  • Instant schedule updating. As soon as a change is made in the office, it is made available to care staff in the field.
  • Full off-line functionality, meaning that information is available all the time, even where there is no signal.
  • View care information clearly for every scheduled appointment.
  • Straight-forward call monitoring. Choose from one of several electronic call monitoring (ECM) solutions, including a simple start/stop button, sophisticated OTP code monitoring, or super-quick NFC tag scanning.
  • Broadcast updates – let all relevant care staff know about an update to scheduling as well as a service user’s requirements.
  • Sat-nav directions – in-built digital mapping allows us to show your care staff the best route to their next appointment, while additionally taking available traffic conditions into account.
  • Note-taking features allow care staff to record information about service users and their needs. These notes are then immediately visible to staff in the office.

Keep Working even Without Signal

One of the key benefit of our carer mobile app is that it continues to works even when completely offline.

Care staff can even clock in and out of appointments with no signal, and when connectivity returns the app will simply sync the information with the CarePlanner system.

It will also pull down any new appointments, or changes to existing appointments, as well as any alerts from the office.

Location Tracking

If you choose, you can allow the app to access care staff location information via the device’s GPS functionality.

This information is then relayed to the CarePlanner system, and you will be able to see the last-known location of all your care staff overlaid onto a map.

Mobile Working with CarePlanner

If you want to take the CarePlanner system itself with you in the field, then you can.

CarePlanner works on any tablet or notebook with a web browser and internet connection. That means that a senior carer or registered nurse can enter service user information straight into the system whilst you sit opposite them.

Additional Features

Travel Payments

Choose how and when to pay/bill for mileage, at what rate, and based on exact distances and the time travelled.

Call Monitoring (ECM)

Know for certain that a carer has attended an appointment, and receive a warning if they haven’t arrived.

Invoicing and Payroll

One-click professionally branded invoice production and distribution. Customise timesheets for your staff.

Rota Scheduling

Complete your care worker rotas faster than ever before with our intelligent, simple visual rostering system.

Third Party Integrations

Full integration with CM2000 should you require it. Additional integration with other platforms and API connection possible.

Record Keeping

Keep track of staff training, service user requirements and day-to-day incidents with CarePlanner’s thorough record keeping system.

***In Beta** eMARs

Set up detailed medication requirements for each service user. Never miss a medication delivery. Audit trail for all deliveries.

Powerful Reporting

Report on any aspect of your business, and easily export data to Sage, Sage Payroll or HRM systems.


Customise colours, permissions, dashboards, alerts – it’s easy to make CarePlanner your own.

Easy & Secure Access

Login from anywhere. 256-bit, online banking-grade security; accessible to your staff from anywhere on virtually any device.

Communication and Alerts

Keep in touch with care workers on the move. Send rota, or care requirement, changes and receive notifications in real time.
Can’t find what you’re looking for? Get in touch to find out more.

County Care

“The most recent update has really taken it to the next level, and they’re clearly a very forward-thinking company.”

Apollo Franchising

“The customer service has been brilliant. Really, really good. They’re so helpful. “

Proud to Care

“I’ve now got more time to support staff, be face-to-face with clients and their families, and offer a truly personal service.”

Charlesworth Community Care

“We’re safe in the knowledge that the software works and will keep ticking along. I’d have to rate it 9/10.”

SOS Homecare

“We’re now becoming a paperless company because we rarely have to print anything out”

NHS Woodfield 24

“We constantly have new referrals, whilst other patients pass away or need to increase their number of visits at very short notice. Frankly, I don’t know how we’d cope without CarePlanner “

Unit 2.2, Regional Rural Business Centre
Market Way, Bridgwater.