We are proud to report that at CarePlanner we now have over 1,000 active accounts using our home care management and rostering software!  This equates to well over 17,700 admin users, 50,326 active carers and over 59,256,000 appointments booked via the system!

It’s been an incredibly rewarding journey for us all at CarePlanner.  We’ve seen a lot change since the early days back in 2012 when CarePlanner started life as a bespoke software provider for just a handful of care agencies.

In just the last year, our customer base has more than doubled!  This has enabled our development, support and accounts teams to grow proportionally to service the increased demand.

At CarePlanner, we are hugely grateful for the support from all our loyal customers.  We’ll never sit back and rest though.  We’re already progressing well with a wealth of new features in the pipeline to serve the needs of a sector that is more in demand – and more pressured – than ever before.

So, who was our 1,000th customer?

Gateway, from Inverness, were our 1,000th customer. Gateway started from very simple means back in 1998, to provide shelter for folk who were sleeping rough on the streets of Inverness. The service was provided by volunteers to provide shelter and respite from inclement weather over the Winter months.

Gateway, a registered charity, now employs 90 full time staff, 3 part time workers and has a team of relief support staff. Now Gateway is working with as many clients as 145 at any one time, providing supported accommodation to 49 vulnerable adults and supporting an average of 100 people in their own homes or living in Care Homes with a varying range of support needs.

It was lovely to travel up and meet the team at Gateway and provide some on-site training as our way of celebrating the significance of this milestone.

Matt from CarePlanner with our 1,000th customer - Gateway!